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© Loot Labs Inc. 2023

Shipping & Refund Policy

Last Updated: Jan 19, 2024

Any cost, fee, duty, tax or other expense caused by delivery of the items shall be borne by the recipient. Before ordering items you are advised to familiarise yourself with your local import, customs, and tax laws.
If the User’s order has been accepted by us, the User will receive a confirmation email. If Users do not receive a confirmation email within two working days counting from the day of placing the order, they need to contact us at support@boxed.gg. Only when Users receive the confirmation email will their order be considered as accepted.
We will use reasonable efforts to deliver the items as quickly as possible within a reasonable time, but we are not responsible for any delays in delivery which are beyond our control. We do not make any promise or warranty as to the delivery date for the items. We may display on the Site the approximate time of delivery. We make this non-binding estimate based on our knowledge and experience at that time. Loot Labs Inc. does not accept any liability and Users hereby release us from any liability for any damage caused by the early or late delivery of the item, failure to deliver the item, or User’s reliance on the estimated date of delivery.
The risk of damage or loss of items shall be passed to the User upon our delivery or attempted delivery of the item in accordance with the User’s delivery instructions. If the item does not arrive or arrives damaged or defective, please contact us immediately but no later than within two months from the date of order if item does not arrive or within five (5) days of receipt if item arrived damaged or defective, together with photographic evidence of the damage. If, at our sole discretion, we determine that the damage occurred through no fault of the User we will at our sole discretion and item availability either send a new item or provide full refund of the cost paid to us for that item. Prior to issuing refund or sending supplementary item User must return the damaged item to us by. If damage to the item resulted from the User’s actions, we do not take any responsibility for the damage nor will we provide a refund.
Due to increased volume, the shipping times for singles cards are as follows:
  • • Orders placed in April will be shipped by June 30
  • • Orders placed in May will be shipped by July 12
  • • Orders placed in June will begin processing June 17 and take 2-3 weeks to ship
Marketplace order shipping time:
  • • Orders will ship within 3-10 business days
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© Loot Labs Inc. 2024

All product and company names are trademarks or registered trademarks of their respective holders. Use of them does not imply any affiliation with or endorsement by them.

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Seattle, WA 98121